Support · guided diagnosis
Start a guided diagnosis
Our AI assistant helps you identify the problem, gathers the information needed and sends it straight to the support centre. You'll find it in the bottom-right corner.
Start here
Use the widget in the bottom-right corner
The fastest way to get support
The AI assistant walks you through each step and, if needed, prepares the request for the support centre.
It helps you identify the problem
The assistant asks simple questions to quickly pinpoint what's going on.
It gathers the useful information
During the conversation it can collect the data needed to handle your request properly.
It sends everything to the support centre
If a repair is needed, the request arrives complete with context and useful details.
To start, use the widget in the bottom-right corner.
Frequently asked questions
Got a quick question? Check the most common answers first.
Prefer to send a manual request?
If you'd rather not use the AI assistant, fill in the form below. Requests are forwarded by email to assistenza@salvadori-service.it.